About the Role
The System Administrator Tier III Support position is critical for maintaining and operating computer systems and networks. This role requires a highly skilled professional who can deploy, manage, and troubleshoot various systems while ensuring optimal performance and security.
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Key Responsibilities
- Possess expert-level knowledge in deploying, managing, and troubleshooting Windows Active Directory, Group Policy Objects (GPOs), and Domain Name Service (DNS).
- Demonstrated proficiency with Microsoft Windows Server operating systems, including Windows Server 2008(R2) and Windows Server 2003.
- Strong experience in the deployment, administration, and troubleshooting of Microsoft Exchange environments, specifically Exchange 2003 and Exchange 2010.
- Working knowledge of backup solutions, including Symantec Backup Exec and NetApp SIPR/NIPR Access Point (SNAP) Manager.
- Skilled in assessing and applying vendor security patches and updates.
- Proficient with enterprise storage technologies such as Storage Area Networks (SAN) and Network Attached Storage (NAS).
- Experience with server performance optimization and use of monitoring tools.
- Competent in utilizing server configuration and management platforms, including Microsoft System Center Operations Manager (SCOM) and System Center Configuration Manager (SCCM).
- Solid network troubleshooting capabilities and foundational networking knowledge.
- Capable of producing clear and detailed technical documentation.
- Familiar with developing and executing action plans for both planned and unplanned changes to network infrastructure.
Minimum Qualifications
- Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable).
- Due to the nature of the work and contract requirements, US Citizenship is required.
- Candidates must meet the applicable DoD 8140 qualification requirements for the assigned work role, including roles such as System Administrator, Advanced.
- Qualifying 8140 credentials include a Master's or Ph.D. degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or completion of relevant military communications or network training.
- Qualifying 8140 certifications may include SecurityX / CASP+, CCNP Security, CCSP, FITSP-O, GFACT or other DoD 8140-approved certifications.
- Minimum of three (3) years of hands-on experience in Windows Server 2003 and Exchange 2003 systems administration.
- At least two (2) years of experience in a military environment.
- Must hold one (1) of the following certifications: SecurityX/CASP+, CCNP Security, CISA, CISSP, CISSA, GCED, GCIH, or CCSP.
- Able to travel to support mission up to 10%.
Education
- Bachelor’s degree in Computer Science, OR an associate’s degree plus seven (7) total years of recent specialized experience, OR a certification plus seven (7) years of recent specialized experience, OR eleven (11) total years of recent specialized experience.
