About the Role
We are seeking a Systems Administrator - Azure Cloud to support our State Department customer, located in Saudi Arabia. You will be part of a dedicated 9-person team providing onsite support to users and customers, with a focus on delivering system administration support services in a Microsoft Azure cloud environment while serving as a Microsoft Subject Matter Expert (SME).
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Responsibilities include, but are not limited to:
- Co-Author and execute an overall Microsoft Office 365 and Azure cloud strategy
- Configure, manage, troubleshoot, and optimize device management tools, establishing policies and procedures for device management, including provisioning, de-provisioning, remote support, diagnosis, and troubleshooting.
- Ensure that system hardware, operating systems, and software systems are monitored to optimize reliability and uptime and are updated accordingly.
- Develop and review IT processes and procedures, maintenance guidelines, and documentation.
- Collaborate with the Engineering team to define and execute the mission technical strategy, and conduct technical analysis and design; support operations staff in executing, testing, and rolling out solutions.
- Demonstrate proficiency with Windows 10/11 and Windows Server.
- Serve as Tier 2 support for helpdesk related to computer provisioning, installation, and maintenance of hardware and software.
Basic Qualifications:
- 4+ years of related experience with Microsoft-based solutions.
- Experience with Endpoint Management related services such as Azure AD, Endpoint Manager, Active Directory, Office365, GPO Management, Windows Desktop/Server Operating Systems, and PowerShell.
- Proven analytical and problem-solving skills are desirable.
- Demonstrated leadership experience on major changes.
- Certifications relevant to the responsibilities of the position are a plus.
- Excellent communication skills.
- Active Secret Clearance.
- Must be a US Citizen.
- Must have a valid U.S. Passport.
- Must obtain medical clearances from the Department of State's Medical Bureau.
Benefits and Work Environment
We offer a competitive total rewards package to support our team, including:
- Competitive pay and benefits
- Flexible work-life balance
- Professional development opportunities
- Performance and recognition programs
- Comprehensive benefits package, including medical, dental, vision, life, and disability insurance
- Voluntary benefit programs (critical illness, hospital, and accident)
- Health savings and flexible spending accounts
- Retirement 401K plan
- A collaborative work environment and culture that aligns with our mission of providing financial and non-financial benefits back to the members of the company.
Equal Opportunity Statement:
We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information, victim of domestic violence status, veteran status, or any other protected class status. This policy applies to all terms and conditions of employment. The Company prohibits retaliation against any employee who exercises rights under applicable anti-discrimination laws. Hiring preference may be given to Native individuals. Veterans with expertise in these areas are highly encouraged to apply.
