About the Job:
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Are you a highly skilled IT professional looking for a challenging position with a variety of responsibilities? We have an opening that will allow you to utilize your technical expertise in a fast-paced environment.
Work Conditions: Full-time
Location: Riyadh, Riyadh, Saudi Arabia (On-site)
Responsibilities:
- Function as a member of the systems services administration team.
- Provide support and troubleshooting for our Windows, macOS, and Linux environments on physical servers as well as cloud and VMware environments.
- Troubleshoot and repair desktop technologies, printers, handheld devices, and audio/video equipment.
- Procure software and hardware from local vendors.
- Support general system administration duties.
- Establish/recommend policies on system use and services.
- Develop and implement automation solutions for routine and repetitive tasks.
- Collaborate with IT teams to define and develop documented policies, procedures, and processes, such as operational run books and system monitoring.
- Make presentations to executive team, customers, client audiences, and professional peers.
- Support regional events and trainings.
- Regular travel to additional Esri offices.
Requirements:
- 3+ years of systems administrative experience.
- Operational level knowledge of Windows, macOS, and Linux administration and engineering.
- Working knowledge and hands-on experience with VMware.
- In-depth knowledge of and experience with platform hardware and OS level support.
- Ability to diagnose hardware/OS problems and optimize system setups for complex application environments.
- Ability to program in an administrative language (such as Perl, Python, Ruby, Powershell).
- Understanding of enterprise class SAN, NAS, and backup technologies.
- Understanding of load balancing, clustering, and name lookup (DNS) and troubleshooting skills in these areas.
- Excellent verbal and written communication skills, with the ability to communicate effectively with management.
- Capable of writing proposals, procedures, policies, and technical documentation.
- Professional command of the English language, both written and verbal.
- Bachelor’s degree in computer science or related field.
Recommended Qualifications:
- Certification in AWS, VMware, MS (MCSE), Linux.
- Hardware experience: Dell, Cisco, NetApp.
- Experience in vendor product evaluation (hardware, software, service providers).
- Operational knowledge of Amazon Web Services and its major components (EC2, S3, RDS, VPC, IAM, and more).
- Operational level knowledge of Microsoft Azure Cloud.
At Esri, we value diversity and promote inclusivity within our workforce, aiming to create a positive impact through GIS technology. If you align with our mission, we encourage you to apply even if you don't meet all of the preferred qualifications.
