About the Role
We are seeking a Systems Engineer to work closely with a sales representative in a defined territory in Dubai, UAE. The main mission of the Systems Engineer will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
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With us you will
- Lead all technical aspects of a sales cycle with Enterprise customers, from the initial RFIs through to RFPs & RFQs when required. This includes project management and active participation in POCs in partnership with relevant internal teams and commercial partners.
- Listen to and understand the technical requirements of customers, building solutions that outperform competitor offerings.
- Serve as the primary technical point of contact for customers and partners, closely collaborating with your sales partner.
- Continuously improve knowledge of the company's products and solutions, maintaining a deep understanding of the competitive landscape and the company's capabilities against evolving threats.
- Position the company's solutions effectively, whether remotely or in-person, demonstrating strong communication skills and the ability to present through whiteboarding, technical white papers, technical plans, or customer discussions.
- Manage time effectively when working on multiple deals simultaneously to ensure a positive customer experience.
- Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).
Apply if you
- Have a high aptitude for security technology, particularly encryption and authentication, with further knowledge in network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN being desirable. CISSP accreditation is beneficial.
- Are currently or have previously worked in a pre-sales engineer role, managing end-to-end technical aspects of deals through to technical closure.
- Can demonstrate problem-solving skills and impactful wins within your current organization.
- Understand and can build and maintain customer relationships, effectively communicating technical information to a range of external and internal stakeholders.
- Possess a strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
What you can expect from us
- Excellent training and development opportunities, equipping you with the tools needed for success.
- An open working environment that encourages knowledge sharing and collaboration, with respect to everyone's thoughts and opinions.
- The opportunity to be part of an innovative, collaborative, and winning team.
- A competitive salary and incentive compensation package, including stock awards, health, and welfare benefits.
