About the Role
We are looking for a Systems Engineer to work closely with a sales representative in Dubai, United Arab Emirates. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
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With us you will
- Lead all technical aspects of a sales cycle with the commercial customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
- Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.
- Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
- Continuously strive to improve knowledge around the company's products and solutions, along with maintaining a deep understanding of the competitive landscape and the company's ability to provide long lasting protection against the ever-evolving threats.
- Have a strong ability to position the company's solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
- Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
- Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).
Apply if you
- Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial.
- Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.
- Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.
- Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
- Have a strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
What you can expect from us
- Excellent training and development opportunities, providing you with all the tools you need to be successful.
- An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.
- The opportunity to be part of an innovative, collaborative and winning team.
- A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.
Why Join Us
At the company, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
