About the Role / About the Job
The company is seeking a Systems Engineer to join our expanding support team for a highly acclaimed meeting and collaboration solution designed for Boards and Leadership Teams. With a rapidly growing client base across over 100 countries, our product has received recognition from credible institutions around the world.
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As a Systems Engineer, you will be responsible for designing and implementing secure systems architectures, leading coordination with systems administrators, and working alongside project team members. Your duties will involve managing system configurations and ensuring the deployment of cost-effective and efficient hardware and software to meet project requirements.
You will receive extensive on-the-job training and mentoring to prepare you for the following responsibilities:
- Setup servers with hardening and firewall policies between servers.
- Implement applications developed by the company in the cloud (AWS, Azure, KSA cloud, etc.).
- Lead the implementation of applications developed by the company on client premises, which includes server and application software hardening, and firewall policy setup.
- Identify and analyze system integration problems.
- Resolve server issues by diagnosing root causes and executing immediate remedial actions.
- Formulate and implement corrective actions for recurring issues.
- Develop and implement preventive measures to avert future occurrences.
- Identify recurrent tasks and propose tools for automation.
- Be on-call for support cases.
What We Are Looking For:
- Fast learner with excellent problem-solving skills.
- Strong organizational skills, capable of working efficiently under pressure and time constraints.
- Flexibility to adapt to changing shift schedules, including weekends, holidays, and different time zones.
- Exceptional interpersonal and leadership skills.
Requirements:
- Minimum of 2 years of experience in a similar systems engineering, support, or DevOps role.
- Familiarity with cloud platforms (AWS, Azure, KSA cloud), firewalls, and Linux-based systems.
