About the Role
We are seeking a Systems Engineer to work closely with a sales representative in Muscat, Oman. The primary mission of the Systems Engineer will be to support the sales organization in all technical aspects of pre-sales, sales calls, and post-sales activities.
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Responsibilities
- Lead all technical aspects of a sales cycle with Enterprise customers, managing the process from initial RFIs, through to RFPs & RFQs when necessary. This includes project management and active participation in POCs in collaboration with relevant internal teams and customer/commercial partners.
- Listen to and understand the technical requirements of customers, building solutions that exceed competitor offerings.
- Act as the primary technical point of contact for customers and partners, collaborating closely with sales counterparts.
- Continuously enhance knowledge around the company products and solutions, while maintaining a thorough understanding of the competitive landscape and the company’s capabilities in providing long-lasting protection against evolving threats.
- Effectively position the company solutions to customers in both remote and in-person settings, utilizing strong communication skills for presentations via whiteboarding, technical white papers, plans, or discussions.
- Manage time efficiently while working on multiple deals simultaneously, ensuring a positive customer experience.
- Maintain accurate records of activities, contacts, and account technical information for all customers and prospects in our CRM (Salesforce).
Requirements
- High aptitude for security technology, including encryption, authentication; knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN is desirable. CISSP accreditation is a plus.
- Previous experience in a pre-sales engineer role, managing end-to-end technical aspects of deals up to technical closure.
- Proven problem-solving skills demonstrated through key wins in previous roles.
- Demonstrated ability to build and maintain customer relationships and communicate technical information effectively to diverse stakeholders.
- Strong understanding of technical concepts including RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
What You Can Expect from Us
- Excellent training and development opportunities to equip you for success.
- An open working environment that promotes the collaborative and transparent sharing of knowledge and information, valuing everyone's perspectives.
- An opportunity to be part of an innovative, collaborative, and high-achieving team.
- A competitive salary and incentive compensation package, including stock awards and health and welfare benefits.
