About the Role
We are seeking a Systems Engineer to collaborate closely with a sales representative within a defined territory. The primary mission of the Systems Engineer will be to support the sales organization on all technical aspects relating to pre-sales, sales calls, and post-sales engagements.
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Responsibilities
- Lead all technical aspects of the sales cycle with Enterprise customers, from initial RFIs to RFPs and RFQs when necessary. This includes project management and active participation in POCs in partnership with relevant internal teams and customers or commercial partners.
- Understand and interpret the technical requirements of customers, creating solutions that outperform competitor offerings.
- Serve as the primary technical point of contact for customers and partners, working closely with your sales partner.
- Continuously enhance knowledge of the company products and solutions while maintaining a deep understanding of the competitive landscape and the company's ability to provide long-lasting protection against evolving threats.
- Effectively position the company solutions to customers, whether remotely or in person, using strong communication skills to present ideas clearly through whiteboarding, technical white papers, technical plans, and discussions.
- Manage time effectively while working on multiple deals simultaneously, ensuring a positive customer experience is upheld.
- Maintain accurate records of all customer and prospect technical information, activities, and contacts in our CRM (Salesforce).
Requirements
- High aptitude for security technology, particularly encryption and authentication, with knowledge in network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN being advantageous. CISSP accreditation is a plus.
- Experience in a pre-sales engineer role, managing end-to-end technical aspects of deals through to technical closure.
- Demonstrable problem-solving skills that have contributed to key wins within your organization.
- Proven ability to build and maintain customer relationships and effectively communicate technical information to a range of internal and external stakeholders.
- Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
What You Can Expect From Us
- Excellent training and development opportunities with tools to ensure your success.
- An open working environment that fosters knowledge sharing, collaboration, and respect for diverse thoughts and opinions.
- The opportunity to join an innovative, collaborative, and successful team.
- A competitive salary and incentive compensation package, including stock awards and health and welfare benefits.
Why Join Us
At our organization, we value diversity and inclusivity. We encourage applications from individuals of varied backgrounds and identities. Explore a welcoming work environment designed for a rewarding career journey, supported by an attractive total rewards package that promotes your overall health and financial well-being. Join us in providing solutions that create a meaningful and lasting impact on our 660,000+ customers worldwide.
