We are looking for a Systems Engineer to work closely with an Incident Response sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters related to monitoring, detecting, and reporting security threats, providing pre-sales expertise, sales calls, and post-sales support.
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Key Responsibilities:
- Lead all technical aspects of a sales cycle, leveraging security platforms such as the company products with Enterprise customers.
- Manage project management and actively participate in POCs in partnership with relevant teams both internally and within the customer and/or commercial partner.
- Understand customer technical requirements to build superior solutions.
- Serve as the primary technical point of contact for customers and partners in close collaboration with the sales partner.
- Continuously improve knowledge around the company products and solutions and maintain a deep understanding of the competitive landscape.
- Effectively position the company solutions to customers, both remotely and in person.
- Manage multiple deals simultaneously while ensuring a positive customer experience.
- Maintain accurate activity, contact, and account technical information in Salesforce.
Qualifications:
- High aptitude for security technology, specifically encryption and authentication; additional knowledge of network security, intrusion detection, anti-virus, routing, and switching is desirable.
- Previous experience in a pre-sales engineer role, managing technical deals through to closure.
- Demonstrated problem-solving skills that have positively impacted key wins in previous roles.
- Ability to build and maintain customer relationships and communicate effectively with both external and internal stakeholders.
- Strong understanding of technical concepts including RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
What You Can Expect From Us:
- Excellent training and development opportunities to ensure your success.
- An open working environment that encourages sharing of knowledge and collaboration.
- The opportunity to be part of an innovative and winning team.
- A competitive salary and incentive compensation package, including stock awards and health/welfare benefits.
Join us at the company, where our vision is to deliver integrated, high-performance security across the IT infrastructure, empowering our customers with intelligent protection against evolving threats in a borderless network.
