About the Role
We are seeking a Systems Engineer to collaborate closely with a sales representative within a defined territory. The primary mission of the Systems Engineer is to support the sales organization in all technical matters throughout pre-sales, sales calls, and post-sales processes.
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Responsibilities
- Lead all technical aspects of the sales cycle with enterprise customers, from initial RFIs through to RFPs & RFQs when necessary. This includes project management and active participation in POCs in collaboration with relevant teams internally, as well as with customers and/or commercial partners.
- Listen and comprehend the technical requirements of customers, interpreting needs to develop solutions that exceed competitor offerings.
- Serve as the primary technical point of contact for customers and partners, working closely with your sales partner.
- Consistently strive to enhance knowledge of the company products and solutions while maintaining a deep understanding of the competitive landscape and the company's capacity to offer lasting protection against evolving security threats.
- Effectively position the company's solutions to customers, whether remotely or in person, utilizing strong communication skills to present through whiteboarding, technical white papers, technical plans, or during customer discussions.
- Manage time efficiently while handling multiple deals simultaneously, ensuring a positive customer experience.
- Maintain accurate activity, contact, and account technical information for all customers and prospects in our CRM (Salesforce).
Requirements
- High aptitude for security technology, particularly in encryption and authentication, with additional knowledge in network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN considered desirable. CISSP accreditation is beneficial.
- Current or previous experience in a pre-sales engineer role, managing end-to-end technical aspects of deals up to technical closure.
- Proven problem-solving skills, with demonstrated impact on key wins within current or past organizations.
- Ability to build and maintain customer relationships effectively, including clear technical communication with a range of external and internal stakeholders.
- Strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES.
What You Can Expect from Us
- Excellent training and development opportunities to equip you with the necessary tools for success.
- An open working environment fostering collaborative and transparent sharing of knowledge and information, respecting everyone’s thoughts and opinions.
- The chance to be part of an innovative, collaborative, and winning team.
- A competitive salary and incentive compensation package, including stock awards, health and welfare benefits.
