Systems Service Representative

This position in Al Bāḩah, Saudi Arabia, involves working onsite on a fixed-term professional basis as a Systems Service Representative. The role requires a deep understanding of the company's Spectrum Scale (GPFS) architecture, which includes NSD servers, quorum nodes, and manager roles. Key responsibilities include advanced administration of Spectrum Scale—covering installation, configuration, and lifecycle management of GPFS file systems—alongside performance tuning and optimization. The candidate will manage storage hardware, ensuring effective disk and enclosure management, firmware updates, and error interpretation. Additionally, networking design and troubleshooting related to ESS networking will be essential, along with advanced Linux system administration tasks such as kernel parameter tuning and log analysis. The implementation of disaster recovery strategies and operational excellence practices is also a critical component of the role.

To qualify for this role, candidates should possess expert knowledge of the company's ESS architecture and strong Linux (RHEL) system administration skills. A deep understanding of storage hardware and firmware lifecycle and performance tuning expertise in high-performance networking is required. A Bachelor’s Degree is mandatory, while a Master’s Degree is preferred.