Systems Specialist

The Systems Specialist is responsible for managing and supporting Windows, Office 365, and Azure Cloud environments to ensure secure, reliable, and high-performing IT services across on-premises and cloud platforms. The role includes administering Windows Server, Azure infrastructure, virtualization platforms, and Office 365 services, while supporting cloud migrations, backup, and disaster recovery initiatives. The Systems Specialist troubleshoots and resolves incidents, performs routine maintenance, and implements configurations in line with organizational standards, security policies, and service level agreements. Working closely with internal IT teams and vendors, the role participates in change management, disaster recovery, and continuous improvement initiatives, ensuring compliance with regulatory requirements and delivering seamless, secure operations that support business objectives.

Responsibilities

• Manage and optimize IT environments across Windows Server, Azure, Office 365 (Exchange, SharePoint, Teams), email security, and hybrid systems to ensure high availability, performance, and security.
• Provide advanced troubleshooting support for servers, virtual environments, Active Directory, Office 365, and end-user escalations, ensuring timely resolution and minimal business disruption.
• Configure and manage Azure infrastructure, including virtual machines, networking, storage, database services, and cost optimization to support cloud-first strategies.
• Lead cloud migration initiatives, optimizing Azure resource usage, implementing governance, and ensuring cost efficiency.
• Implement and maintain backup, disaster recovery, and business continuity solutions for critical applications, virtual machines, and data across on-premises and cloud environments.

Qualifications
Minimum:

• Bachelor of Computer Engineering or Equivalent
• MCSE: Core Infrastructure, Microsoft Certified: Azure Administrator Associate

Desired:

• Coursework in networking, security, or telecommunications
• MCSE: Core Infrastructure, Microsoft Certified: Windows Server Hybrid Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert

Experience

• Minimum of 5 to 6 years’ experience in a similar role

Skills and Abilities

• Strong understanding of Windows Server environments.
• Expertise in Hyper-V virtualization and managing virtualized workloads.
• Proficient in Azure infrastructure, Office 365 services, and hybrid cloud systems.
• Knowledge of managing backup, disaster recovery, and business continuity solutions.
• Familiarity with ITIL processes and IT service management best practices.