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About the Job: The role involves operational analytics and insights, focusing on data collection, performance tracking, and coordination on patient flow data. Key responsibilities include: - Data collection, performance tracking, and operational insights - Coordination on patient flow data, utilization trends, and service impact - Validation of operational data, workflow alignment, and reporting accuracy - Service utilization tracking and turnaround time analysis - Performance reporting, insights, escalation of trends, and improvement tracking - Reporting systems, data integrity, and dashboard support - Operational readiness indicators and impact reporting - KPI alignment, dashboard updates, and performance visibility In terms of performance reporting and data coordination, the job includes: - Coordinating collection of operational and patient experience data - Validating data completeness and accuracy across various tools - Supporting the preparation and distribution of routine operational and performance reports - Maintaining structured data logs related to patient flow and cancellations - Acting as a point of contact between clinic operations and data-related queries - Supporting documentation and standardization of reporting templates - Tracking action items and improvement initiatives related to performance insights Skills Required: - Proficiency in data collection - Experience in performance tracking - Strong analytical skills for operational insights Educational Requirements: - Degree in Management Information Systems (MIS) or a related field.
