Team Lead – Monitoring & Reporting

The Team Lead – Monitoring & Reporting is responsible for overseeing end-to-end media monitoring operations, ensuring timely, accurate, and risk-aware reporting. The role involves leading intake prioritization, task allocation, quality assurance, and the escalation of sensitive issues, while aligning monitoring outputs with organizational needs and reputational risk standards.

Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Work Conditions:

• Type: Full-time
• On-site

Requirements:

• Bachelor’s degree in Media Studies, Communications, Journalism, International Relations, Data Analytics, Political Science, or a related field (required).
• 7 to 8 years of experience in media monitoring, media intelligence, digital analysis, or social listening.
• Strong hands-on experience with monitoring and analytics platforms such as Talkwalker, Meltwater, Sprinklr, Brandwatch, BuzzSumo, Hootsuite, GA4, Similarweb, SEMrush (or equivalent).
• Excellent structured reporting skills with strong trend interpretation (volume, peaks, narratives, engagement).
• Excellent Arabic and professional-level English.
• Proven experience in planning, task allocation, coaching, and quality control.
• Strong UAE/GCC contextual knowledge and sound judgment in reputational risk and escalation decisions.
• Relevant professional certifications in media monitoring, digital analytics, social listening, or risk analysis are an advantage.