Team Lead – Monitoring & Reporting job in Abu Dhabi

Position

The Team Lead – Monitoring & Reporting is responsible for overseeing end-to-end media monitoring operations, ensuring timely, accurate, and risk-aware reporting. The role involves leading intake prioritization, task allocation, quality assurance, and the escalation of sensitive issues, while aligning monitoring outputs with organizational needs and reputational risk standards.

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Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Work Conditions:

Type: Full-time
On-site

Requirements:

Bachelor’s degree in Media Studies, Communications, Journalism, International Relations, Data Analytics, Political Science, or a related field (required).
7 to 8 years of experience in media monitoring, media intelligence, digital analysis, or social listening.
Strong hands-on experience with monitoring and analytics platforms such as Talkwalker, Meltwater, Sprinklr, Brandwatch, BuzzSumo, Hootsuite, GA4, Similarweb, SEMrush (or equivalent).
Excellent structured reporting skills with strong trend interpretation (volume, peaks, narratives, engagement).
Excellent Arabic and professional-level English.
Proven experience in planning, task allocation, coaching, and quality control.
Strong UAE/GCC contextual knowledge and sound judgment in reputational risk and escalation decisions.
Relevant professional certifications in media monitoring, digital analytics, social listening, or risk analysis are an advantage.

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