About the Role
The Team Leader Business Development for the company is responsible for developing and implementing new sales plans, closely monitoring their progress, and presenting updates to the Head of Business Development (HOBD). The role involves overseeing the continuous pursuit of growth opportunities within the company, tracking industry trends and performance metrics to identify areas for improvement and strategic development.
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Key Accountabilities of the Role
- Meet sales and retention targets while driving Value-Added Services (VAS).
- Set goals and develop actionable plans for business and revenue growth.
- Ensure the team meets targets related to DCC, e-commerce, and setup charges.
- Build, update, and maintain a sales pipeline of prospective accounts and merchants in targeted markets.
- Establish goals for the team and develop strategies to achieve them.
- Train and mentor the business development team under your supervision.
- Gather competitor intelligence and market knowledge to inform the company Merchant Services strategy.
- Ensure quality control of the team’s submission of necessary paperwork in accordance with standard operating procedures.
- Manage and mitigate risks and opportunities for overall account profitability.
- Produce Management Information System (MIS) reports regularly.
- Perform any additional responsibilities assigned by the unit occasionally.
Specialist Skills / Technical Knowledge Required for this Role
- Proficiency in merchant acquiring products and services.
- Strong understanding of UAE banking practices, regulations, and associated risks.
- Familiarity with service standards in the industry.
- Knowledge of VISA, MasterCard, AMEX, and CUP products.
- Good grasp of VISA and MasterCard regulations concerning operations and risk management.
- Excellent communication and negotiation skills.
Previous Experience
- A minimum of 5-7 years’ experience in the Payment Card Industry with a focus on acquiring.
