About the Job
Act as the primary technical liaison for projects, representing the development team to customers and ensuring the highest quality of delivered solutions. Oversee technical delivery, ensuring alignment with client requirements and the company's best practices for SecOps implementations. Define and architect technical solutions at a detailed level, ensuring they align with clients' business needs and technological environments.
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Responsibilities
- Lead technical onboarding with clients, assessing existing processes and platform configurations to tailor solutions effectively.
- Perform hands-on development on the company's platform leveraging all company technologies and capabilities; Flow Designer, REST, JavaScript, HTML, CSS, SSO, Mid-servers, and more.
- Serve as an escalation point for technical issues, implementing efficiencies and driving resolution of critical path challenges.
- Mentor and guide developers and consultants on best practices in technical design and SecOps management workflows.
- Partner with the pre-sales team to scope complex service engagements involving company products and intricate integrations with client systems.
- Demonstrate thought leadership by contributing to webinars, white papers, and community groups, highlighting expertise in SecOps and Integrated Risk Management (IRM).
- Engage with company product teams to provide feedback and insights on new features, capabilities, and best practices.
Qualifications
- Several years experience in consulting, configuration, and implementation of complex technologies, with at least 2 years focused on enterprise architecture and technical roadmaps.
- Proven track record in designing and implementing SecOps solutions, with a solid understanding of industry-specific workflows, use cases, compliance requirements, and best practices.
- Proven experience in defining and deploying future-state leading practice for GRC processes and in identifying solutions from a people, process, and technology perspective.
- Ability to influence senior leaders and stakeholders, providing clear recommendations that address business and technical challenges in SecOps contexts.
- Proficiency in creating architectural designs, solution presentations, and integration strategies, particularly within SecOps environments.
- Must hold or be able to achieve within the first 90 days company certifications for SecOps Implementation Specialist, and Certified Technical Architect within the first year.
- Fluent in English and Arabic.
Work Conditions
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to the company's employees depending on the nature of their work and their assigned work location.
