Technical Assistant (IT)

About the Role This position involves a variety of administrative and technical tasks aimed at supporting project activities and maintaining efficient office operations. You will be responsible for preparing, formatting, reviewing, and maintaining various technical and administrative documents, reports, and correspondence. Additionally, you'll coordinate meetings, manage schedules, and ensure follow-up actions are appropriately addressed. Keeping both physical and electronic filing systems organized, including managing confidential records, is crucial for this role. You will also support IT hardware initiatives, which include upgrades, repairs, installations, and related contract activities. Responding to user queries and assisting in the development of IT knowledge-base articles, guides, and training materials will also be part of your responsibilities. Responsibilities - Prepare, format, review, and maintain technical and administrative documents, reports, correspondence, and records. - Coordinate meetings, schedules, project activities, agendas, minutes, and follow-up actions. - Maintain organized physical and electronic filing systems, including confidential records. - Support IT hardware, PC, peripheral equipment upgrades, repairs, installations, and contract-related activities. - Respond to user queries and support the preparation of IT knowledge-base articles, guides, and training materials. Requirements - Minimum 12 years of relevant experience working within an IT environment is preferred. - Strong proficiency in Microsoft Office Suite and general computer applications. - Good knowledge of office administration, documentation, and record-management procedures. - Strong organizational, written communication, numerical, and basic statistical skills. - Fluency in written and spoken English; Arabic language skills are preferred. Benefits - Longterm Project.