About the Role
The BA Manager / Delivery Lead will own the technical delivery of UnifyApps implementations across large enterprises. This role requires proven experience in delivering digital transformation projects, strong technical oversight, and stakeholder engagement.
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Key Responsibilities
- Stakeholder management (internal and external)
- Manage day-to-day technical AI use case delivery of enterprise implementations (not limited to banking clients)
- Coach and guide the implementation engineers
- Establish, maintain, and enforce the Definition of Done criteria across all development teams, ensuring consistent quality standards are met before sprint completion and continuously refining the DoD based on client feedback and project requirements
- Lead and facilitate all internal team cadences including sprint planning, daily standups, and retrospectives, while also managing external client-facing meetings such as sprint demos, stakeholder alignment sessions, and cross-team coordination calls
- Chair steering committee meetings with client executives, prepare comprehensive project status reports, and facilitate regular reviews to ensure project alignment with business objectives and timely resolution of any open issues
- Translate requirements into technical execution plans
- Drive adoption of AI Agents and Agentic Workflows across client environments
- Collaborate with architects and engineers on solution design
- Track delivery health: scope, risks, dependencies, and quality
- Engage enterprise stakeholders to align delivery expectations
- Mentor junior engineers and consultants in delivery practices
Qualifications & Experience
- 10+ years of proven experience managing/delivering software or digital transformation projects for large enterprises (MUST HAVE)
- Strong experience with SaaS implementations, system integration, or workflow automation
- Knowledge of low-code platforms, iPaaS, ETL/Reverse ETL, and AI-driven solutions
- Hands-on familiarity with Agile, DevOps, and CI/CD practices
- Strong client engagement and communication skills
Domain Experience
- Experience in BFSI or other enterprise verticals preferred
Work Experience
