Analog is a new AI company focused on edge computing solutions that seamlessly connect people, places, and things through the use of smart sensors and mixed reality devices. Our mission is to craft technology that amplifies rather than replaces human skills, bridging the gap between possibility and reality.
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We are seeking a Technical Delivery Manager to lead the end-to-end delivery of customer and partner solutions across Analog’s portfolio. This is a customer-facing role where you will own the execution of signed agreements, ensuring that scope, timelines, and quality commitments are met while maintaining strong relationships with customer stakeholders.
As the Delivery Manager, you will be the primary point of contact for customers during implementation. You will coordinate Analog’s internal teams, manage partners, and drive delivery excellence. You will be accountable for turning complex contracts into successful outcomes, building long-term trust and satisfaction with strategic customers in the region, while also being the trusted voice of the customer for internal stakeholders.
Responsibilities:
- Own Contract Delivery: Lead planning and execution of customer contracts, ensuring deliverables meet agreed scope, timeline, and quality standards.
- Be the Customer’s Delivery Partner: Build trusted relationships with government, enterprise, and strategic stakeholders as the primary delivery representative.
- Translate Agreements into Action: Create clear project plans, milestones, and execution responsibilities from contracts and Statements of Work (SOWs).
- Coordinate Cross-Functional Teams: Align engineering, product, AI research, robotics partners, and business units for seamless outcomes.
- Manage Risks and Dependencies: Identify issues early, resolve blockers, and ensure proactive communication with customer and internal stakeholders.
- Ensure Adoption and Handover: Oversee onboarding, training, and transition activities to ensure customers realize the intended value of Analog’s solutions.
- Drive Reporting and Transparency: Provide structured status updates and executive-level reporting to customers and Analog leadership.
- Champion Continuous Improvement: Capture lessons learned and refine delivery processes to enhance Analog’s customer engagement model.
Qualifications:
- Experience: 5-10 years in technical delivery, engagement, or program management roles with direct customer-facing responsibility, preferably in AI, robotics, digital platforms, or enterprise-scale deployments.
- Customer Orientation: Proven ability to build strong, trust-based relationships with senior customer stakeholders, particularly in government or enterprise contexts.
- Delivery Leadership: Successful track record in owning end-to-end delivery of large contracts or programs, ensuring timely and in-scope outcomes.
- Technical Fluency: Understanding of modern technology stacks (AI/ML, robotics, digital twin platforms, real-time data systems) and ability to engage with technical teams.
- Execution Discipline: Skilled in project/program planning, scope control, milestone management, and delivery methodologies (Agile, hybrid, or waterfall).
- Communication Skills: Excellent written and verbal skills, capable of providing clarity and confidence at all levels.
- Mindset: Customer-first, highly accountable, and comfortable operating in complex, high-stakes environments.
