At Emirates, we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better. Emirates Group IT thrives on the dynamic nature of technology. As pioneers in aviation innovation, we are always at the forefront, pushing boundaries. We are looking for exceptional IT professionals to fortify our position as leaders in the industry. Join our Platform Engineering team, the backbone of our cloud modernization journey, where we architect and engineer next-generation cloud platforms that unify control across data centers, networks, public, and private cloud environments.
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As a Technical Engineer, you will design, develop, implement, and support infrastructure solutions for the group in alignment with corporate business and IT strategies, ensuring a balance between functional service quality and system management requirements. This role involves engagement with internal and external stakeholders while taking full responsibility for the implemented solutions and operational availability of production infrastructure.
In this role you will:
- Collaborate with cross-functional teams to support the deployments of solutions and ensure seamless integration and operational efficiency.
- Provide technical input to assist with Capacity Management, IT Service Continuity, and Availability.
- Identify areas of improvement within the relevant technology area and assist with the implementation of appropriate service improvement programs.
- Ensure that assigned incidents are resolved within the agreed Service Levels and provide workarounds where applicable to minimize business impact.
- Provide technical and troubleshooting support within the assigned technology area.
- Ensure assigned problems are defined and analyzed in line with the Problem Management Process.
- Provide technical consultancy and guidance to teams within the technology area and act as a technical member in project teams delivering assigned work packages.
To be considered for this role, you must meet the below qualifications:
- Degree or Honours (12+3 or equivalent) in a relevant field such as Computer Science, Computational Mathematics, Computer Engineering, or Software Engineering.
- 5+ years of experience working in a related IT Engineering role.
Knowledge/Skills
- Experience in the development and implementation of network automation solutions using infrastructure automation frameworks.
- Understanding of software-defined networking (SDN) concepts and automation techniques, utilizing scripting and API-driven approaches.
- Experience in designing and developing multi-tenant, software-defined networking architectures.
- Knowledge of network provisioning automation for virtualized and containerized workloads.
- Experience in developing API-driven network automation workflows.
Join us in Dubai and enjoy an attractive tax-free salary and exclusive travel benefits, including discounts on flights and hotel stays around the world.
