About the Job
The Technical Infrastructure Program Manager (TIPM) manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within the company Fulfillment IT from strategy, conceptual design feasibility, requirements, budget, completed design, implementation, testing, and deployment. As a TIPM, along with technical knowledge, we expect our leaders to interact with customers, partners, and suppliers to understand our business goals and priorities, and to execute rapidly, delivering high-quality results.
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Location
ARE, Dubai
Responsibilities
- Develop and manage IT projects from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution.
- Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path, and roles/responsibilities they will undertake within the project team.
- Act as an escalation point for the project team and project stakeholders.
- Maintain knowledge regarding hardware and equipment standards to ensure appropriate equipment orders are procured.
- Proactively manage change control and communicate impact in project scope, identify risks & issues, and devise contingency plans.
- Provide on-site monitoring and enforcement of installation schedules and vendor quality, inspect prospective and completed facilities in accordance with corporate standards and procedures, and ensure proper follow-up.
- Facilitate formal turnover with onsite team, support partners, and monitor deliverables until agreed upon launch/project milestone is achieved.
- Daily collaboration with internal and external stakeholders.
- Update or develop documentation on processes that are critical to successfully implementing your projects.
Requirements
- Strong communicator both written and verbal, in project management of technical initiatives.
- Strong judgment, negotiation skills, ability to influence without authority, analytical talent, and leadership.
- Proven experience in infrastructure delivery, architecture/design, mechanical/electrical engineering, software/network engineering, or IT/telecom infrastructure deployments is advantageous.
- Familiarity with a variety of project management tools, methodologies, and techniques for all phases of the project lifecycle.
- Experience in core project management disciplines including scope, schedule, budget, resources, quality, risk management, reporting, and metric development/tracking.
- Proficiency with MS Office Suite.
