Technical Program Manager

The Oracle Cloud Infrastructure (OCI) Dedicated Cloud Product Solutions Product Support Engineering team is looking for an experienced and motivated Senior Technical Program Manager (TPM) to spearhead engagement, technical advisement, and relationship management with OCI’s Dedicated Region Cloud @Customer (DRCC) and Oracle Alloy customers. You should be passionate about delivering services to customers while also possessing a deep understanding of strategic business objectives. Customer TPMs must become trusted advisors to the customer, ensuring consistency and quality of deliverables, helping customers deliver their IT strategy, overcoming challenges, and meeting business goals. They must also utilize leading practices for successful Oracle technology and Cloud deployments and operations. Work is non-routine and very complex, involving the application of advanced technical and business skills in this area of specialization. Leading contributor individually and as a team member, providing direction to others. This role requires experience working within or alongside product management, leadership skills, and strong business judgment.

Responsibilities include developing and managing DRCC and Alloy customer relationships by forming long-term connections with technical staff and senior management; displaying authority, confidence, and understanding of customers' business strategies; working collaboratively with sales, delivery teams, product, engineering, and customers to identify solutions; monitoring complex projects to achieve contract margins and revenue objectives; and acting as the main contact for major incidents.

Candidates should have 6 to 10+ years of experience in Technical Program Management, strong relationship management and communication skills, cloud deployment experience, and exceptional leadership and negotiation capabilities. Work conditions include Oracle’s commitment to an inclusive workforce with competitive benefits and a supportive environment.