About the Role
In this role, you will plan, direct, and manage business relations activities to ensure that user requirements implemented using MS Dynamics CRM and associated solutions meet client expectations. You will define project management standards and techniques, establish a governance framework, and guide the team in using methodology and tools while ensuring adherence to processes. You will also provide guidance and support in the decision-making process between customers and work streams.
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Responsibilities
- Control the schedule and scope of project work and manage change through accepted change control procedures, including necessary re-planning.
- Identify and resolve project issues and risks.
- Review tasks and project status to ensure accurate, timely, and cost-effective completion.
- Manage overall quality standards to ensure alignment with project goals.
- Facilitate meetings for project kick-offs, status reports, and steering committees with senior leadership.
- Ensure project time is accounted for and accurately estimate resources and expenses needed for project success.
Requirements
- Relevant years of experience in project management, specifically managing MS Dynamics CRM transformation programs.
- Successfully delivered at least 2 complex or large-scale projects within budget parameters including scope, effort, schedule, and cost.
- Excellent communication and client management skills.
- Experience with project implementation methodologies such as Scrum, PMP, or PRINCE2.
- Proven experience in handling large teams in a distributed delivery model.
- Familiarity with MPP or equivalent project planning tools.
- Experience working with Middle East clients is an added advantage.
- Ability to establish and maintain effective working relationships with peers and constituents at all organizational levels.
- Knowledge of MS Dynamics CRM products, MS Dynamics technical skills, or Azure Cloud is a plus.
- Experience in managing data migration engagements is advantageous.
- Proficiency in Arabic is a plus.
Benefits
- Competitive salary package.
- Opportunity to manage transformative projects and work with diverse teams.
- Exposure to advanced technologies and methodologies.
