Technical Service Engineer (1)

About the Role
The role involves extensive hands-on work with a variety of jewellery machinery. You will be responsible for installing and commissioning equipment, as well as providing ongoing maintenance and technical support. A key part of your responsibilities will include training customers on how to effectively use the machinery, ensuring they are fully equipped to operate it safely and efficiently. You will also engage with international suppliers' technical teams for additional troubleshooting and support as needed.

Key Responsibilities

• Install and commission jewellery machinery.
• Diagnose and repair machinery and electronic faults.
• Perform preventive maintenance and breakdown repairs.
• Train customers on machine operation.
• Troubleshoot circuit boards and electronic components.
• Read circuit diagrams and wiring schematics.
• Work with multimeters, oscilloscopes and other diagnostic equipment.
• Coordinate with international suppliers' technical teams for troubleshooting and support.

Equipment Includes

• CNC machines
• 3D printers
• Casting machines
• Induction melting furnaces
• Laser welding/marking machines
• Rolling mills
• Polishing/cleaning machines
• Electroplating rectifiers
• Ultrasonic cleaners

Requirements

• Diploma/Degree in Electronics, Electrical or Mechatronics Engineering.
• 2–5 years' experience servicing industrial machinery.
• Hands-on circuit-board repair and fine SMD soldering experience.
• Knowledge of power electronics, rectifiers, power supplies and induction heating systems.
• Basic knowledge of PLCs, controllers, touchscreens and stepper/servo drives.
• Jewellery machinery experience is a strong advantage but not mandatory.
• UAE driving licence.
• Willingness to travel to customer sites and occasionally abroad for supplier training.

Contract and Travel Details

• Location: UAE, with customer-site travel across Dubai, Sharjah, Northern Emirates & GCC.