About the Role / About the Job
This position involves a combination of installation, maintenance, and customer training for jewellery machinery across various locations in the UAE, including Dubai, Sharjah, and the Northern Emirates, as well as the wider GCC region. The successful candidate will be responsible for ensuring that machinery operates efficiently and meets customer requirements. Regular travel to customer sites is a key component of this role, and there will be opportunities for supplier training abroad.
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Key Responsibilities
- Install and commission jewellery machinery.
- Diagnose and repair machinery and electronic faults.
- Perform preventive maintenance and breakdown repairs.
- Train customers on machine operation.
- Troubleshoot circuit boards and electronic components.
- Read circuit diagrams and wiring schematics.
- Work with multimeters, oscilloscopes and other diagnostic equipment.
- Coordinate with international suppliers' technical teams for troubleshooting and support.
Equipment Includes
- CNC machines
- 3D printers
- Casting machines
- Induction melting furnaces
- Laser welding/marking machines
- Rolling mills
- Polishing/cleaning machines
- Electroplating rectifiers
- Ultrasonic cleaners
Requirements
- Diploma/Degree in Electronics, Electrical or Mechatronics Engineering.
- 2–5 years' experience servicing industrial machinery.
- Hands-on circuit-board repair and fine SMD soldering experience.
- Knowledge of power electronics, rectifiers, power supplies and induction heating systems.
- Basic knowledge of PLCs, controllers, touchscreens and stepper/servo drives.
- Jewellery machinery experience is a strong advantage but not mandatory.
- UAE driving licence.
- Willingness to travel to customer sites and occasionally abroad for supplier training.
