About the Role
The Technical Services Engineer - Records & E-Services is responsible for ensuring the accuracy, integrity, and regulatory compliance of aircraft technical records and technical publications. This role supports continuing airworthiness by maintaining complete maintenance records, controlling engineering documentation, managing publication revisions, and ensuring the availability of up-to-date approved information to engineering and maintenance personnel in line with regulatory and company requirements.
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Duties and Responsibilities
- Maintain complete, accurate, and up-to-date aircraft technical records throughout the aircraft lifecycle, ensuring all maintenance activities, aircraft logbooks, component histories, inspection reports, ADs, SBs, maintenance releases, modifications, and supporting documentation are accurately recorded, validated, retained, and archived in accordance with company procedures and regulatory requirements.
- Support aircraft deliveries, lease transitions, redeliveries, audits, and regulatory inspections by preparing, maintaining, and providing complete technical records packages and ensuring the security, accessibility, and integrity of all technical records.
- Coordinate with Maintenance Planning, Line Maintenance, MRO, Quality, and CAMO to resolve technical records discrepancies, acting as a liaison between these departments to ensure timely flow of information and resources.
- Serve as the system owner and master user for the OASES software, responsible for system administration, configuration, customization, user access management, and maintaining system data to support engineering and maintenance operations.
- Coordinate with IT and system vendors, as required, to ensure OASES system remains current, secure, and aligned with operational and regulatory requirements.
- Administer the Engineering & Maintenance SharePoint portal by maintaining controlled engineering documents, manuals, procedures, forms, notices, and records, ensuring timely publication of revisions, removal or archiving of obsolete documents, and appropriate access for authorized personnel.
- Ensure that all maintenance and modification activities are documented accurately and comply with regulatory and company requirements.
- Manage the receipt, distribution, revision, and control of technical publications issued by aircraft, engine, and component manufacturers, ensuring engineering personnel have access to the latest approved documentation.
- Maintain accurate records of aircraft configuration, including aircraft effectivity, modification status, aircraft variants, operational limitations, optional equipment, and continued airworthiness approvals.
- Maintain and update the onboard Aircraft Document Log, ensuring all required certificates, approvals, and controlled documents are current, valid, and correctly reflected in the document index. Verify that the onboard documentation remains complete, accurate, and compliant with regulatory and operational requirements.
- Develop, review, issue, and maintain Technical Notices and Maintenance Circulars, ensuring accurate, timely, and effective communication of engineering and maintenance information to all relevant personnel.
- Identify opportunities to improve technical records, document control processes, workflows, and standard operating procedures, contributing to initiatives that enhance operational efficiency, data integrity, service quality, and regulatory compliance.
- Participate in training and professional development programs to maintain up-to-date knowledge of technical records management, technical publications, applicable aviation regulations, industry standards, and relevant engineering tools and systems.
- Carry out any other task as and when directed by Manager Technical Services.
Requirements
- Graduate in Mechanical/Aeronautical/Electrical Engineering, or equivalent.
- Minimum of 3-5 years of experience in aircraft maintenance operations.
- Strong experience with aircraft inspection, repair, and modification.
