Technical Services Specialist

About the Role
As a Technical Services Specialist in the Core Diagnostic division, you will work out of our Riyadh location and contribute to empowering smarter medical and economic decision-making in healthcare. Each day, our diagnostics instruments facilitate over 10 million tests, providing vital lab results to millions of individuals.

Job Responsibilities
In this role, you will:

• Function as an experienced professional individual contributor working under limited supervision.
• Apply your subject matter expertise in Medical Device Field Service.
• Use your skills and knowledge to meet specific customer needs and requirements.
• Execute technical analysis regarding product implementations, modifications, and enhancements tailored to client specifications.
• Troubleshoot technical problems and determine solutions according to product and customer specifications; recommend actions to company or customer representatives for product-related resolutions.
• Assess product needs based on customer specifications.
• Conduct technical training and product briefings for customers, vendors, and company representatives.
• Serve as the local on-site representative for the customer's organization.

Required Qualifications

• Bachelor’s degree in Biomedical Engineering or a related field.
• Licensure with the Saudi Council of Engineers (SCE).

Work Details

• Job Family: Field Services
• Division: CRLB Core Lab
• Location: Riyadh, Saudi Arabia (NCCI Tower)
• Work Shift: Standard
• Travel: Yes, 100% of the time
• Medical Surveillance: Not Applicable
• Significant Work Activities: Not Applicable

Benefits
At this company, you will have access to:

• Career development opportunities within an international company recognized worldwide as a great workplace.
• A supportive environment that nurtures growth, inclusivity, and diversity among employees.
• Opportunities that align with your career aspirations and personal growth.