Join the innovative team at Kyndryl as a Technical Solution Manager and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services.
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Location
Riyadh (KSA51706) Bahrain Tower
The Role
- Collaborate directly with customers to unravel their business needs, pain points, and technical requirements.
- Craft tailored solutions that address specific challenges and drive customer success.
- Lead the development of domain-specific solutions for our cutting-edge services and offerings.
Your expertise will be essential in supporting our Technical Solutioning and Solutioning Managers during customer technology and business discussions. You will have the chance to demonstrate the value of our solutions and products, effectively communicating their business and technical benefits to decision makers and customers.
In this role, you will:
- Create innovative technical solutions that align with industry trends and exceed customer expectations.
- Define winning cost models for deals, leading them to profitability while ensuring customer satisfaction.
- Compile, refine, and take ownership of final solution documents, presenting them in a professional and concise manner.
You will contribute to the growth and success of Kyndryl by standardizing our go-to-market pitches across various industries, positioning Kyndryl as a leader in the industry.
Requirements
- At least 8 years of experience in IT service management, IT sourcing, or IT strategy.
- Expertise with IT organizational models, IT governance, management and operating models, and IT financing models.
- Proven ability to design and build technical solutions based on customer requirements, including understanding customer needs and analyzing complex problems.
- In-depth understanding of various IT domains such as infrastructure management, cloud computing, networking, cybersecurity, and enterprise systems.
- Experience in a consulting or advisory role, providing strategic guidance and integrated complex solutions.
- Excellent customer-facing and presentation skills.
Preferred Skills and Experience
- Knowledge of designing architectures for cloud environments, hybrid infrastructure, and integrating diverse systems.
- Experience in supporting sales efforts by collaborating with the sales team, preparing sales materials, participating in customer presentations, and contributing to proposal development and cost cases analysis.
- Experience in the Saudi market and regulations.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, with hands-on experience, learning opportunities, and the chance to certify in all major platforms. Whether you want to broaden your knowledge base or specialize in a specific sector, you can find your opportunity here.
