This role is responsible for designing end-to-end solutions for government and enterprise colocation opportunities, in close alignment with the Sales team and Head of Product. The primary focus is on data center infrastructure, with scope extending to broader ICT components such as cloud, security, and network services. The role involves developing technical design specifications, preparing bills of materials and labor estimates, and documenting detailed cost estimates in collaboration with design and pricing teams.
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Key Accountabilities
- Attend technical discussion meetings to gather required information for the Technical Design Specification and make sure client requirements are correctly addressed in the solution.
- Support the definition of which products consideration for the Approved Product List based on cost benefits analyses and research.
- Conduct formal presentation of technical solution to clients and other stakeholders of client organizations.
- Develop pre-sales high level design documents, presentation of Products and Services with stakeholders.
- Define interdependencies and identify dependencies at various phases of design deployment.
- Guide technical implementation team on the approach and technical functions during the project deployment.
- Work with Delivery Management, Transition & Transformation, Service Account Management, and Center of Excellence team and Client stakeholders to create technical designs, build and operability validation.
- Ensure compliance and update to the documentation frameworks to support Service Management & Delivery as well as Foundational Technologies and Advanced Technologies.
- Define and validate technical best practices for the technical engagement lifecycle.
- Lead customer presentation preparations and presentations related to Sales, Marketing, Foundational and Advanced Technologies, and Service Management & Delivery.
Qualifications
- Bachelor's degree in Computer Science or related IT field.
- ITIL V3 Foundational Certification, preferably ITIL Service Design or Transition Certification.
Experience
- 5-7 years' experience in DC infrastructure solutions, pre-sales, managed services, or product management.
Skills
- Design, documentation, writing, numeracy, CAD, presentation skills.
- Comfortable multi-tasking and handling alternating priorities as required.
