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Technical Support Agent

Unlock employer Doha, Qatar Posted: 27 Oct 2025

Financial

  • Estimate: $20k - $30k*
  • Zero income tax location

Accessibility

  • Office Only
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Unspecified
  • English: Professional

Position

We are currently looking for a Technical Support Agent for our Qatar operations with the following terms & conditions. The Project Objective is to deploy and enable UPI functionality across all merchant POS terminals. The project includes system configuration, testing, POS branding, and on-site merchant training to promote smooth adoption and usage of UPI payment services.

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Experience Requirements

  • Support Agent must carry a valid Qatar Driving License with own car
  • Have good location awareness for efficient on-site execution

Pre-Deployment Activities

  • Receive and verify merchant list with site addresses and terminal details.
  • Prepare POS software updates and training materials.
  • Ensure required credentials, configuration files, and merchant onboarding data are available prior to on-site visits.

Deployment Activities

  • Visit each merchant/store location as per the assigned deployment sheet.
  • Install and/or update POS terminals to enable UPI (NPCI) acceptance features.
  • Perform POS system checks: power, printer, connectivity, and OS version verification.
  • Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal functioning.

Joining Time Frame
Immediate

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