About the Role
We are seeking a Technical Support professional to support the testing and operation of autonomous vehicles, working closely with R&D and Quality Assurance teams. The role will provide operational technical support for vehicle software/version updates, testing scenarios, routes, and stop configurations while helping ensure daily testing schedules can be successfully delivered.
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Key Responsibilities
- Liaise closely with R&D and QA teams regarding autonomous vehicle testing activities.
- Provide operational feedback to relevant technical teams.
- Support validation of vehicle version iteration results.
- Assist with the setup and configuration of different vehicle testing scenarios.
- Support route and stop configuration requirements for daily testing.
- Ensure technical preparations support daily vehicle testing schedules.
- Coordinate vehicle software/version updates.
- Ensure required vehicle updates are completed in a timely manner.
- Identify and communicate technical or operational issues affecting testing activities.
- Support continuous improvement of autonomous vehicle testing and operational processes.
Candidate Profile
- Relevant technical background within automotive, engineering, IT, autonomous vehicles, or a related field is preferred.
- Experience supporting technical testing, QA, R&D, or vehicle operations would be advantageous.
- Good understanding of software and technology-based systems.
- Strong troubleshooting and problem-solving skills.
- Ability to communicate effectively between technical and operational teams.
- Strong attention to detail and ability to follow testing procedures.
- Comfortable working in a fast-paced technology and automotive environment.
