Hydro International, a CRH Company, is a leading global provider of advanced products, services, and expertise to help municipal, industrial, and construction customers improve their water management processes, increase operational performance, and reduce environmental impact. With over 40 years of experience and a reputation for engineering excellence, our solutions reduce flood risk, enhance water treatment, and protect the environment from pollution. We operate through a network of over 80 distribution partners, serving customers in more than 40 countries.
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The Technical Support Engineer is vital to the success of the region by providing timely and accurate technical support to the regional sales teams, channel partners, and customers across all market segments. This role ensures that all stakeholders receive clear and comprehensive technical information regarding products and solutions to meet customer requirements.
Key Responsibilities:
- Deliver accurate and timely product proposals and provide technical support.
- Produce effective MUSIC models and secure drawing approvals promptly.
- Collaborate closely with project fulfillment teams to ensure timely and specification-compliant product delivery.
- Support installations as required.
Qualifications:
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Essential:
- Degree in Civil Engineering (preferred), Mechanical, Environmental, or related engineering disciplines.
- Strong fluency in English (written and spoken); knowledge of other languages is advantageous.
- Ability to read and interpret engineering drawings.
- Proficiency in MS Word, MS PowerPoint, MS Excel, and CAD.
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Desirable:
- Project management experience.
Skills Required:
- Strong influencing and communication skills.
- Demonstrated capability to present technical information effectively.
- Ability to work across cultures and collaborate with diverse teams.
- Willingness to travel within AMEA, UK, and USA as needed.
- Proactive, self-motivated, and resilient problem-solving abilities.
What Hydro International Offers:
- A culture that values growth, development, and internal promotion.
- Highly competitive salary package.
- Comprehensive secondary benefits.
- Significant contributions to your pension plan.
- Excellent opportunities for development and progression within a global organization.
Additional Information:
- This is a junior position suitable for recent graduates or individuals with 1-2 years of experience. Senior candidates will not be considered.
- Candidates must hold a valid passport.
CRH is committed to creating an inclusive work environment and encourages applications from all sectors of the community.
