Technical Support Specialist

About the Job: Join our team as a Technical Support Specialist, where you will offer foundational technical support in infrastructure services and assist with routine tasks. You will play a key role in infrastructure projects and assignments, participating in basic monitoring and troubleshooting of systems. Collaboration with team members is essential as you address infrastructure challenges and daily operational tasks while supporting the creation and maintenance of documentation. This position is perfect for someone eager to develop and improve technical skills through hands-on experience in the field of infrastructure services, following established best practices and standards.

Requirements:

• Bachelor’s degree in a relevant field or equivalent combination of education and experience.
• Typically, 1+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and technical knowledge.
• A continuous learner that stays abreast with industry knowledge and technology.

Other Qualifications:

• An advanced degree in a relevant field is a plus.
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus.

Work Conditions: At the company, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support well-being, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.