Technical Training Senior Manager

About the Role
This position is responsible for delivering technical training to colleagues within the Technical Services department, ensuring they are well-equipped to perform preventive maintenance and inspections relevant to their trades and areas of responsibility. The role also involves identifying, developing, and facilitating technical and safety training modules while updating them as procedures and requirements evolve. Collaboration with management and technical teams is essential to address training gaps, align training with operational goals, and maintain compliance with industry standards. Additionally, the role includes maintaining accurate training records, tracking certifications, and ensuring all team members achieve required technical competencies.

Role Scope

Training:

• Facilitate and conduct technical training for colleagues in Technical Services.
• Develop and maintain relevant training material (presentations, workbooks, etc.) to keep it current.
• Identify new or changing training requirements, and develop a program to meet them.
• Coordinate all external training related to areas of responsibility.
• Support administration and tracking of all training records.
• Ensure all administrative documents and reports related to training and development are updated weekly.
• Recommend solutions to performance challenges and identify opportunities for training enhancement.
• Mentor other trainers in subject matter, content, and delivery techniques for assigned technical training.
• Maintain a safe and healthy training environment in accordance with standards and legal regulations, reporting and resolving maintenance issues promptly.
• Assist in managing the training budget to ensure efficient resource use.
• Oversee the procurement of materials, tools, and technologies necessary for training initiatives.

Finance:

• Assist the Technical Training Director in managing the training budget, ensuring efficient resource allocation.
• Oversee procurement of materials, tools, and technologies needed to support training initiatives.

Behavioral:

• Proficient in various training and teaching methodologies.
• Exceptional communication skills and comfortable speaking to crowds.
• Strong decision-making and organizational skills.
• Strong interpersonal skills with the ability to work collaboratively.
• Ability to organize, plan, and prioritize multiple tasks in a fast-paced environment.
• Engage in professional self-development activities to continually enhance skills.
• Self-confidence in dealing with complex situations.
• Demonstrates leadership by guiding and motivating teams, fostering a positive environment, and taking initiative to drive improvements towards goals.
• Ability to adapt quickly to changes and provide innovative solutions.
• Strong attention to detail, ensuring accuracy and quality in all tasks.
• Proven ability to manage time efficiently and meet tight deadlines.

Qualifications, Experience and Skills

Essential:

• Bachelor’s degree in engineering (Mechanical or Mechatronics).
• Recognized trainer experience in the area of expertise (Mechanical).
• Minimum 5+ years of experience in technical training.
• At least 3 years in a management role, preferably in a technical or training-related environment.
• Hands-on experience in designing, developing, and delivering technical training programs focused on preventive maintenance, safety, and compliance.
• Advanced knowledge of industrial hydraulics and electro-hydraulics.
• Proficiency with measuring and metrology instruments (precision measurement tools).
• Strong mechanical maintenance skills, including inspection, assembly/disassembly, alignment, and component replacement.
• Ability to read and understand technical manuals, drawings, and hydraulic/pneumatic circuits.
• Excellent written and spoken English.
• Proficiency in MS Office (Excel, Word, and PowerPoint).
• Ability to instruct in front of large groups or provide one-on-one training as necessary.
• Communication and presentation skills.
• Ability to design and write knowledge-based programs.

Desirable:

• 8+ years of experience in technical training, engineering, or a related technical field.
• 5+ years in a management role, preferably within a technical or training-related environment.
• Recognized trainer experience in more than one area of expertise (Electrical and Mechanical).
• Knowledge of welding procedures and machining fundamentals.
• Knowledge of electrical control circuits with relays (relay logic).
• PLC programming and troubleshooting experience.
• Knowledge of sensors and industrial instrumentation.
• Practical skills in additional trades beyond the mechanical core (e.g., electrical, electronics, PLC).
• Advanced knowledge of industry standards and best practices for technical training (e.g., inspections and regulatory compliance).
• Proficient in using technical training tools, simulation technologies, and learning management systems (LMS).