About the Role
This position is responsible for creating, maintaining, and updating digital files of related manuals, documentation, and training aids. The role involves constructing standard templates for all manuals and publications, which require approval and must be used consistently in all documents to present a professional image. Additionally, it is crucial to ensure that all updates and revisions are collected and accurately reflected in the manual for local authorities' approval.
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Responsibilities
- Maintain and update all related manuals and documentation.
- Create accurate PDF / HTML / XML versions of all documentation to ensure printed and electronic documents are consistent and of high quality.
- Keep the library up to date to ensure departments are using current information.
- Construct, maintain, and update standard templates for all manuals and publications.
- Collaborate with other departments to format documents, ensuring a professional appearance.
- Maintain CD-ROM/DVD library at minimum stock levels to guarantee availability.
- Liaise with colleagues to ensure paper documentation and the digital library are concurrent.
- Collect and accurately reflect all updates and revisions in the manual.
- Maintain electronic backups of all revisions to manuals along with respective change requests for audit trail purposes.
Qualifications
Education & Experience
- Candidates holding a degree or relevant professional qualification require 2 years of relevant work experience.
- Candidates without a degree or relevant professional qualification require 4 years of relevant work experience.
Additional Information
This position is part of the Operations & Guest Experience division. It offers a unique opportunity to shape the future of global aviation. The work environment promotes growth and excellence in service, providing diverse experiences across continents and cultures.
