We are looking for an eager-to-grow Technical Writer to be a part of the team at Presight. As a technical writer on the team, you possess exceptional writing skills and work independently and collaboratively in a fast-paced environment. You have a good understanding of the software development process and the technical expertise to learn and write about complex software, including the ability to interview Subject Matter Experts and write the documentation independently. You understand the difference between writing documentation for an audience of end users or administrators and have experience working with a variety of documentation styles and techniques.
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Responsibilities
- Analyse, evaluate information needs for projects and help define content requirements.
- Create high-quality application documentation, including User Manuals, Training Materials, Video Tutorials, Standard Operating Procedures (SOP), Admin Guides, Release Notes, Knowledge Base, and other publications for both end users and internal teams.
- Review and edit your own work as well as perform peer reviews for other members of the team.
- Consistently author accurate content compliant with department and company standards.
- Research topics to be documented based on information from a variety of credible sources.
- Use customer feedback to drive content, process, delivery, or accessibility improvement.
- Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management, and Governance of Organizations policies, procedures, plans, and related risk assessments.
Qualifications
- Bachelor’s degree in Technical Writing, Computer Science, or a related field.
- Minimum 4 - 6 years of experience writing technical documentation and training materials.
Skills
- Master in authoring tools, such as MadCap Flare and MS Word.
- Experience using software demo tools, such as Camtasia Studio or Adobe Captivate preferred.
- Experience in planning, researching, writing, and editing user-friendly documents.
- Ability to deliver quality documentation under tight deadlines with changing product requirements.
- Ability to proofread end-user, technical, marketing, and presales documents.
Work Environment
Join us at Presight, where we offer a culture of innovation, outstanding career growth opportunities, and competitive rewards. If you're eager to conquer new frontiers in AI and thrive in a dynamic environment, we welcome you to our community.
What Working at Presight Offers
- Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
- Career: Accelerate your career through high-impact projects and access to resources for continuous growth and learning opportunities.
- Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits, and more.
