Technician - DCC

The company is seeking a Technician to provide document management support using Enterprise Content Management Systems (ECMS). This role involves distributing, maintaining, and retrieving project records in accordance with company guidelines. The position requires attention to detail and data accuracy to ensure compliance with document and records management procedures.

In this role, you will support customer service activities, assist with queries and quality checks, and help with project closeout tasks. You will work with functional management to establish project procedures and ensure the accuracy and confidentiality of all project documentation.

Location: Al Khobar, Eastern, Saudi Arabia
Work Conditions: On-site, Full-time

Major Responsibilities:

• Provide support for ECMS, including Aconex and DocFinity.
• Register, control, distribute, transmit, and archive project records per guidelines.
• Address end-user queries and troubleshoot system issues.
• Monitor and ensure timely closure of support tasks.
• Assist in records retention and turnover plans.
• Deliver training to team members on document management processes.
• Participate in root cause analysis to resolve issues.
• Maintain knowledge of document management best practices.

Education and Experience Requirements:

• Bachelor's degree (or international equivalent) and 2-5 years of relevant experience.

Skills Required:

• Proficiency in ECMS, preferably Aconex.
• Understanding of document management and records governance.
• Strong organizational skills and attention to detail.
• Excellent communication skills.
• Proficiency in Microsoft Office Suite.

Language Requirements:
Proficiency in English is required.

Total Rewards/Benefits:
The company offers robust benefits to support employee growth and well-being, including programs to enhance workplace culture and opportunities for career advancement.

The company is committed to diversity and inclusion in the workplace and welcomes applicants from all backgrounds.