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About the Role
We are looking for a full-time, enthusiastic, results-driven, and forward-thinking Technician to join our amazing culture. As a Technician, you will be part of a dynamic team that allows you to grow as we grow.
Who You Are
You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and at home.
Job Purpose
You will be responsible for performing basic to intermediate maintenance tasks for security systems, which include installation, basic troubleshooting, repairing, and preventative maintenance.
What You’ll Do with “Our Training and Your Experience”
- Perform corrective maintenance and routine preventative maintenance procedures within the specified date and time.
- Attend reactive callouts or on-demand callouts within working hours and outside working hours as applicable.
- Perform basic troubleshooting, which includes hardware and software components.
- Install or replace hardware components of the system like cameras or access control panels.
- Update the Team Leader on the progress of work.
- Maintain 24/7 attendance for rectification callouts.
- Maintain a courteous professional demeanor with all clients, other contractors, and fellow employees.
- Assure that health and safety standards comply with company guidelines.
Key Relationships
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Internal:
- Operations Manager – Managed Services MEA
- Technical Manager – Managed Services
- Engineers, Team Leaders
- Audit & HSE
- Account Executives
- Logistics
-
External:
Job Dimensions
- Direct Reports: None
- Geographical Scope: Middle East & Africa
What You’ll Need
- 1-2 years’ experience in security systems.
- UAE experience is a plus.
- High School Diploma and/or relevant technical certifications.
Requirements
- Computer literate.
- Proficient with basic electrical tools.
- Ability to operate a fiber splicing unit.
- Knowledge of termination of various types of ELV cables.
- Generic troubleshooting skills.
- Good communication skills (oral and written).
- A driving license is a plus.
Benefits
The company is an Equal Opportunity Employer.
