About the Job
The company is looking for a full-time, enthusiastic, results driven and forward-thinking Technician to join our amazing culture. As a Technician, you will be part of a dynamic team that allows you to grow as the company grows. This role requires a passion for providing world-class service to customers, colleagues, and communities, along with a commitment to growth, accountability, and delivering results.
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Job Purpose
You will be responsible for performing basic to intermediate maintenance tasks for security systems, which include installation, basic troubleshooting, repair, and preventative maintenance.
Key Responsibilities
- Perform corrective maintenance and routine preventative maintenance procedures within the specified date and time.
- Attend reactive callouts or on-demand callouts within and outside working hours.
- Perform basic troubleshooting which includes hardware and software components.
- Install or replace hardware components of the system such as cameras and access control panels.
- Update the Team Leader on the progress of work.
- Be available for 24/7 rectification callouts.
- Maintain a courteous and professional manner with all clients, other contractors, and fellow employees.
- Ensure health and safety standards comply with company guidelines.
Key Relationships
- Internal:
- Operations Manager – Managed Services MEA
- Technical Managed – Managed Services
- Engineers, Team Leaders
- Audit & HSE
- Account Executives
- Logistics
- External:
Job Dimensions
- Direct Reports: None
- Geographical Scope: Middle East & Africa
What You’ll Need
- 1-2 years’ experience in security systems.
- UAE experience is a plus.
- High School Diploma and/or relevant institute technical certifications.
Requirements
- Computer literate.
- Proficient in using basic electrical tools.
- Experience in operating a fiber splicing unit.
- Skilled in the termination of various types of ELV cables.
- Possess generic troubleshooting skills.
- Good communication skills (oral and written).
- Driving license is a plus.
Benefits
The company is an Equal Opportunity Employer, prioritizing a diverse and inclusive workplace where everyone can thrive and reach their full potential.
