Technology Adoption Senior Manager

About the Job:
Your Work Shapes the World at the company. When you join the company, you're joining a global team dedicated to making a difference not only in our work but also in the communities we serve. We are creators, problem solvers, and innovators, committed to developing a sustainable world through our products, services, and solutions.
We are currently seeking a Technology Adoption Senior Manager to join our Product, Services & Technology team within the newly formed Customer Solutions Growth Regions division of the Construction Industries. This role focuses on closely engaging with customers and dealers to deliver customized solutions that leverage a wide range of offerings, including products, services, digital technology, rental, and financing.

Key Responsibilities:

• Lead a team of specialists to support field-based industry representatives, product groups, and dealers through application training, competitive testing, and product launch activities.
• Engage with customers to gather marketplace requirements and drive operational improvements.
• Monitor problem areas and define or approve planned product enhancements.
• Develop business cases, product definitions, and lifecycle management activities.
• Participate in quality assessment and improvement processes.

Qualifications:

• Extensive experience in customer focus, product and services knowledge, decision-making, effective communication, negotiation, relationship management, technical excellence, and value selling.
• Must possess skills to create customer-focused environments, develop product strategies, and successfully negotiate terms and ensure positive relationships with clients.

Language Requirements:
Fluency in English is preferred.

Additional Information:
The company is dedicated to promoting a diverse and inclusive workforce and is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
Location:
Dubai, Dubai, United Arab Emirates
Work Conditions:
Full-time position, with domestic and international travel required.