About the Job:
At Emirates, we are committed to connecting the world through our global hub in Dubai and innovating to ensure our customers experience 'Fly Better'. We are seeking a Technology Experience Specialist to enhance our technical products used by stakeholders and customers worldwide.
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As a Technology Experience Specialist, you will collaborate with Technical Product Owners, Architects, and Developers to deliver user research, visual prototypes, and usability testing, ensuring our Technology solutions are effective and user-friendly. You will be responsible for user experience design across various non-customer-facing products, from initial concepts through to product launch and post-launch analysis.
Key Responsibilities:
- Deliver user experiences through research, visual design, and testing.
- Promote the Experience Design playbook across product management and development teams.
- Lead design thinking workshops and training sessions.
- Monitor and analyze user experience post-launch.
- Collaborate with engineers to ensure all products meet usability benchmarks.
Qualifications & Experience:
- Degree or equivalent (12+3).
- Over 5 years of experience in Information Technology, User Experience Design, or related fields.
- Experience in product delivery from design to launch is desirable.
- Expertise in design software such as Visio, Figma, Adobe Suite, Sketch, and Invision.
- Excellent communication skills for presenting complex concepts clearly.
Salary & Benefits:
We offer an attractive tax-free salary and exclusive travel benefits, including discounts on flights and hotel stays worldwide. Further details about employee benefits can be found on our careers website.
Company Overview:
Emirates Group, based in Dubai, employs over 103,000 staff from more than 160 nationalities. The group includes the world's largest international airline and provides a range of career opportunities in various sectors of aviation and air services. Employees enjoy a modern lifestyle in a cosmopolitan city and are supported in their career development within the organization.
