Work Flexibility: Field-based
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About the Role:
We are looking for a Territory Lead to support the growth of our Trauma & Extremities Division in the Central Region of KSA. This role involves establishing and nurturing relationships with customers, tracking industry trends, and executing sales-related activities aligned with our organizational strategies. You will play a critical role in ensuring customer satisfaction and driving sales success in your designated area.
What You Will Do:
- Establish and develop relationships with current and potential customers in your area, ensuring continuity of those relationships.
- Track trends, competitors, product developments, and legal regulations pertinent to your responsibilities and report findings to your manager.
- Execute sales-related activities in accordance with regional sales targets set in line with the company's strategies, and prepare the requested sales reports.
- Plan, implement, and report on customer/partner visits and demonstrations in alignment with sales targets and customer demands.
- Evaluate requests for proposals from customers/partners, preparing a comprehensive list of materials based on customer needs.
- Inform customers about various purchasing methods (tender, intermediate purchase, leasing, external purchase, etc.) and collaborate with the tender department on procurement projects, aiding in their completion and reporting.
- Keep track of material delivery dates in your area of responsibility and inform customers accordingly.
- Oversee the delivery and installation of materials, provide post-sales user training for the product portfolio, and attend surgery cases.
- Manage customer bills to the accrual stage and follow up on collections with the Finance and Accounting department to ensure timely payments.
- Communicate customer feedback (complaints) to the Quality Management Representative and Manager; evaluate this feedback in your area, take necessary actions, and report to customers and related personnel.
- Prepare Congress/Demo materials, ensuring appropriate usage and delivery in sterilized and undamaged condition to the storehouse.
- Communicate scientific support requests and plans to the marketing department, supporting initiatives in your regions.
- Provide logistical support when needed.
What You Need:
Required
- Bachelor’s degree in business, medicine, or a related field.
- Minimum 2 years of commercial experience as a territory lead or in a similar role.
- Experience in the Orthopaedics industry (Trauma, Spine, Joint Replacement, etc.).
- Proficiency in English.
Preferred
- Experience in Trauma & Extremities.
Travel Percentage: 80%
