We are looking for a Senior Test Delivery Manager / Test Program Director to lead the quality engineering and testing delivery for a large-scale telecom transformation program. The role requires strong leadership in managing complex testing portfolios, large distributed teams, and multi-vendor ecosystems, while ensuring delivery excellence and financial discipline.
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The leader will be responsible for end-to-end test strategy, delivery governance, demand management, and resource optimization, while driving AI-first quality engineering practices to improve productivity, predictability, and business outcomes. This role will work closely with client leadership, program directors, architecture teams, and delivery partners to ensure quality objectives are achieved across all releases in the transformation program.
Key Responsibilities:
- Test Program Leadership: Own and drive the overall testing strategy and execution for a large telecom transformation program, leading testing across multiple transformation workstreams, ensuring delivery meets contractual commitments related to scope, cost, timelines, and quality.
- Demand Management & Resource Planning: Manage testing demand across multiple workstreams, lead capacity planning and resource forecasting, and collaborate with leadership teams to address demand-supply gaps.
- AI-First Quality Engineering: Drive adoption of AI-enabled testing, define AI adoption roadmap for quality engineering, and establish a highly automated testing ecosystem.
- Stakeholder & Client Engagement: Act as the primary QA leader interfacing with senior client stakeholders, providing strategic guidance and facilitating program-level quality reviews.
- Risk & Quality Management: Establish proactive mechanisms for risk identification, implement predictive quality metrics, and ensure strong governance for all testing lifecycle activities.
Experience Required:
- 18+ years of experience in Quality Engineering and Testing
- 8+ years managing large transformation programs
- Experience delivering complex telecom programs under fixed bid or outcome-based models
- Proven leadership managing large, distributed QA teams (100+ resources)
- Telecom Domain Expertise and AI & Modern Testing experience
- Strong program governance and stakeholder management skills
- Expertise in demand management, capacity planning, and workforce scheduling
- Proven ability to drive quality transformation initiatives
- Strong background in Agile delivery
Language Requirements: [Specify if any particular languages are necessary, if applicable.]
