TMO Governance & Strategy Manager

The Governance & Strategy Manager will support the Head of the Technology Management Office (TMO) in driving execution of CIO priorities by ensuring robust governance, strategic tracking, and cross-functional coordination across Technology units. This role is responsible for managing and tracking action items emerging from key governance forums such as the MBO, SteerCo, and Governance Day, ensuring timely closure and visibility to leadership. A key focus will be on designing and maintaining the CIO dashboard, consolidating inputs from all Technology units, and tracking KPIs to provide a comprehensive view of performance, strategic alignment, and delivery progress. The incumbent will work closely with the Transformation Office to maintain an up-to-date view of all Technology projects, ensuring alignment with strategic goals and timely reporting of progress, risks, and dependencies.

Responsibilities

• Own the end-to-end tracking of action items arising from key governance forums including MBO, SteerCo, and Governance Day.
• Design and maintain a dynamic CIO Dashboard that consolidates strategic priorities, KPIs, initiative statuses, and governance metrics.
• Collect, validate, and report unit-level KPIs across all Technology domains to ensure alignment with CIO objectives and strategic scorecards.
• Work closely with the Transformation Office to maintain an up-to-date view of all Technology projects, tracking health, milestones, risks, and dependencies.
• Liaise with HR and Technology unit leads to ensure organizational structures reflect current reporting lines and functional responsibilities.
• Prepare high-quality reports, presentations, and briefing materials for the Head of TMO and senior leadership.
• Act as a central coordination point across Technology units and HR to facilitate seamless information flow and alignment.
• Continuously assess and improve governance tracking, reporting, and dashboarding processes.

Required Skills

• Minimum 5 years of experience in technology governance, strategy execution, performance management, or a related function within a large-scale enterprise or financial institution.
• Proven experience in governance forum management, including tracking and reporting of action items from senior-level committees such as MBO, SteerCo, and executive governance boards.
• Strong understanding of technology strategy, transformation programs, and performance frameworks.
• Advanced proficiency in dashboarding and reporting tools (e.g., PPT, Excel, PowerBI), with the ability to design executive-level visualizations and performance summaries.
• Excellent written and verbal communication skills, with the ability to prepare high-impact presentations, reports, and briefing materials for senior leadership.
• Strong analytical and problem-solving skills, with the ability to identify gaps, propose solutions, and drive process improvements.

Qualifications

• Minimum 5 years of relevant experience in large-scale enterprises or financial institutions.
• Proven ability to manage cross-functional teams and collaborate with various departments to gather and validate data.
• Familiarity with technology portfolio management and project lifecycle tracking.
• High level of attention to detail and organizational discipline.