About the Job:
Established in March 2018, the company is among the fastest growing cryptocurrency derivatives exchanges, boasting over 70 million registered users. We provide a professional platform for crypto traders, featuring an ultra-fast matching engine, excellent customer service, and multilingual community support. Our offerings include innovative online spot and derivatives trading services, mining and staking products, as well as API support for both retail and institutional clients worldwide. We strive to be the most reliable exchange for the emerging digital asset class.
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Our core values are foundational to our approach. We prioritize listening, caring, and improving to create a trading environment that is faster, fairer, and more humane for our users. Our platform is designed using best-in-class infrastructure for a safe, fast, fair, and transparent trading experience, supported by a professional, 24/7 multilingual customer service.
Responsibilities:
- Own the derivatives trading frontend experience and products, including perpetual, futures, options, and TradFi.
- Define and execute user growth strategies to optimize the funnel from registration to first trade, improving activation and retention.
- Conduct competitor analysis and track key product metrics (user activation, conversion, trading volume, market share); translate insights into actionable product improvements.
- Collect and prioritize user feedback from VIP clients, customer support, and data analytics to continuously enhance the trading experience.
- Write Product Requirement Documents (PRDs), coordinate with design and engineering teams, and ensure on-time delivery of initiatives.
Requirements:
- 3+ years of relevant product management experience in tech, fintech, crypto, or internet industries.
- Solid understanding of derivatives trading fundamentals (margin, leverage, order types).
- Experience shipping user-facing products on both mobile and web platforms.
- Strong data analysis skills and proficiency in Figma or similar design tools.
- Native or near-native proficiency in Mandarin and fluent English (written & verbal).
Personal Qualities:
- Proactive and self-driven, with the ability to take initiative.
- High attention to detail, ensuring quality and polish in product delivery.
- Creative thinker with fresh ideas to solve user problems and differentiate from competitors.
Nice to Have:
- Experience in derivatives trading.
- Background in A/B testing and growth experimentation.
Why Join Us:
At the company, we are dedicated to fostering a supportive and enriching work environment. Our benefits include:
- Study Growth Fund: Support for professional development and continuous learning.
- Internal Events: Regular team-building activities, workshops, and events to promote collaboration and innovation.
- Global Collaboration: Work within a diverse, international team alongside colleagues from around the world.
- Career Advancement: Opportunities for growth and advancement within our rapidly expanding global company.
- Internal Mobility: Long-term development pathways and internal job opportunities.
