Training Sales

About the Role
The Training Sales position within the System Certification Services department is pivotal in managing the promotion, marketing, and sales of both ‘in house’ and ‘open house’ training courses. The role involves extensive communication with corporate accounts, innovative marketing strategies, and maintaining compliance with accreditation requirements. You will be working closely with the Training Sales and Operations Team Leader, Certification Manager, and Training Manager to achieve training targets and enhance the sales process.

Minimum Required Qualifications

• Education:
  • Minimum of 15 years of formal education and a University Degree or equivalent
• Training:
  • Sales Training and Technical training to be provided upon joining
  • Detailed knowledge of the CQI-IRCA or other accreditation body requirements
  • Sales/Marketing Training
• Technical Knowledge:
  • Awareness of the training product range
  • Understanding of the generic sales process for training products in BMS
  • Ability to identify significant aspects of a client’s processes to develop quotes
  • Cold-calling and telesales skills
  • Understanding of lead conversion to sales
  • Competency in computer and database applications

Experience

• Proven work experience as a Sales Executive for Training or in a similar role
• Adequate knowledge of learning management systems and web delivery tools
• Proven ability to complete the full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate)
• Proficiency in MS Office
• Advanced organizational skills to manage multiple assignments
• Strong communication skills

Responsibilities / Authorities / Accountabilities

• Manage the promotion, marketing, and sales of training courses
• Responsible for the registration of delegates and collection of fees
• Ensure compliance with CQI-IRCA requirements, particularly with logo usage in communications
• Manage all communication and marketing material related to training
• Complete the training sales loop: client visits, proposal preparation, negotiation, follow-up, contract issuing, and after-sales feedback
• Achieve Public and In-House Training Targets
• Obtain and manage new key account clients
• Proactively promote E-Learning courses
• Generate leads and nurture opportunities while building a segmented data pool
• Perform other administrative tasks as required

Technical Expertise

• Maintain up-to-date knowledge of ISO and other Management Systems standards

Business Requirements

• Upload commercial information into the CRM tool (Salesforce)
• Record sales activities and report to the Sales Team Leader

Self Management

• Participate in the organization of sectorial meetings, exhibitions, and seminars
• Conduct relevant and extensive market research to identify current industry trends

Customer Focus

• Develop and maintain relationships with corporate accounts

HSE Requirements

• Authorized to stop work if conditions are unsafe
• Accountable for personal health and safety, as well as that of others
• Ensure cooperation on health and safety matters and maintain a tidy work environment
• Report all incidents and near misses
• Comply with legal requirements and company HSE policies
• Maintain awareness of Corporate HSE policies and report hazards

Performance Monitoring

• KPI’s:
  • Achieve Public and In-House Training Targets
  • Acquire and effectively manage new key account clients
  • Proactively promote E-Learning courses
  • Generate self-generated leads and nurture opportunities
  • Maintain a sales pipeline at least three times the quarterly target
• Monitored By:
  • Training Sales / Operations Team Leader

Benefits

• Extensive on-boarding training and development opportunities
• Access to a variety of resources for career growth
• Opportunity to work in a dynamic and supportive team environment
• Contribution to a leading brand in the industry

This is a unique opportunity for a driven professional looking to take their career in training sales to the next level.