About the Role
In this role, you will bring your curiosity and foundational skills in business process analysis, modelling, and consulting practice. If you can support process mapping, evaluate requirements, and contribute to customer engagements, you are ready to grow in this role. You build trust through clear communication, exhibit emotional intelligence in every interaction, and solve complex problems with a customer-focused mindset.
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What You'll Bring
- Document, analyze, and evaluate business processes — mapping workflows, identifying gaps, and translating findings into clear recommendations.
- Use process modelling to visualize current and future-state processes accurately using structured approaches and standard notation.
- Understand how to connect process improvements to customer outcomes, building value propositions that support business decision-making.
- Apply design thinking to problems — combining empathy, structure, and creativity to develop practical solutions.
- Exhibit a practical approach to AI — leveraging automation and AI tools in daily work, creating effective prompts, prototyping solutions, and ensuring the quality and accuracy of AI-generated outputs.
- A degree is not required for this role.
What You'll Build
You will contribute to consulting engagements in the oil, gas, and mining industries, supporting process design, documentation, and customer deliverables as part of the Cloud ERP delivery team.
- Support process documentation and mapping across Cloud ERP implementations in oil, gas, and mining environments.
- Assist in evaluating industry and technology trends to inform process design recommendations.
- Map business processes to solution requirements using existing capabilities.
- Contribute to transition and strategic planning activities aligned with customer objectives.
- Support change management efforts to help customers adopt new end-to-end process designs.
- Prepare customer materials and assist in delivering consulting engagements.
Where You Belong
You will join the Global Delivery Hub Cloud ERP team within the company, collaborating with consultants focused on the oil, gas, and mining industries. Based in Dubai, you will contribute to transformation programmes for energy and resources customers across the region. This is an opportune time to join as the sector accelerates its digital shift, with your work directly shaping how leading organizations redesign core processes on the company's cloud platform. The team thrives on collaboration, learning, and delivering real outcomes for customers.
In line with local legal mandates, we can only consider UAE nationals at this time.
Additional Information
The company's culture prioritizes inclusion, health and well-being, and flexible working models to ensure that everyone, regardless of background, feels included and can run at their best. The company is dedicated to unleashing all talent to create a better world.
The company is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with the company and need assistance, please send an email with your request to the Recruiting Operations Team.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, following applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
