About the Role:
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The Sales Executive is responsible for achieving sales targets for Certified Pre-Owned units, maximizing gross margins, and increasing the uptake of Finance and Insurance products. This role emphasizes the importance of maintaining customer satisfaction and loyalty through effective engagement throughout the sales process. The executive is expected to manage leads effectively, promote showroom engagements, and ensure accurate data capture to support pre-sale and after-sale activities. The role involves continuous personal development through training and active involvement in sales meetings to align with the latest industry trends and internal campaigns.
What You Will Do:
Sales Targets
- Achieve monthly unit sales targets by guiding customers through a structured one-offer journey.
- Maximize retained gross margins on unit sales to maintain branch profitability.
- Achieve monthly sales targets for Finance and Insurance (F&I) products.
Customer Engagement
- Promote effective referrals to Showroom Managers to ensure 100% second facing, enhancing revenue and NPS/CSV opportunities.
- Manage leads to increase sales revenue, aiming for a 25% conversion rate from Tel/Web/Walk-in enquiries.
- Ensure proper capture of customer data in C4C for efficiency in referencing and follow-ups.
Product Knowledge and Development
- Achieve personal and professional growth by attending sales meetings and training sessions.
- Stay updated with current brand campaigns and competitor activities.
- Enhance financial knowledge on customer buying options.
Required Skills To Be Successful:
- Strong negotiation and upselling skills.
- Ability to develop and execute action plans.
- Excellent communication and multitasking abilities.
- Proficient in Microsoft Office, particularly Excel.
What Qualifies You For The Role:
- Bachelor's degree in a relevant field.
- Minimum 2 years of sales experience, preferably in the automotive sector.
- Proficiency in English; Arabic is a plus.
- Strong negotiation and upselling skills, with the ability to influence customer choices.
