(UAE Nationals Only) Remote Teller.RBG - DBC Interactive Remote Tellers.Retail Banking Group

About the Role
The Remote Teller (RT) is responsible for conducting financial and service transactions over video calls, ensuring that all interactions are risk-free and efficient. This position requires adherence to established service and control standards to deliver a high-quality customer experience.

Key Responsibilities

• Perform financial transactions and services over video calls.
• Ensure all transactions are executed accurately and securely.
• Maintain high standards of customer service and compliance with regulatory requirements.
• Monitor and manage risk effectively while promoting customer satisfaction.
• Adhere to service and control standards set by the organization.

Work Schedule

• The position covers two shifts, operating from 08:00 to 19:00.

Requirements

• Proven experience in a financial or customer service role.
• Strong verbal communication and interpersonal skills.
• Ability to operate video call technology efficiently.
• Detail-oriented with a focus on accuracy and risk management.
• Ability to work in a fast-paced, dynamic environment.