About the Job
Key Accountabilities:
- Lead discovery in all key journeys such as SIM and eSIM onboarding, plan management, care, or bundles.
- Map jobs, flows, information architecture, and states for first release and near-term iterations.
- Design high fidelity UI across app and web and validate with quick user sessions.
- Prototype AI powered moments such as a plan advisor, conversational support, and proactive tips with clear disclosure and safe fallbacks.
- Translate lifestyle partnerships into usable bundles including eligibility, pricing display, redemption, and lifecycle.
- Contribute foundations for the design system including tokens, components, and usage notes.
- Ensure accessibility, performance, and localization in English and Arabic.
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Qualifications
- Minimum education level: Bachelor’s in design, HCI, Human Factors, or related field.
- Portfolio of shipped consumer products with strong interaction and visual craft.
- Fluency in Figma and rapid prototyping with design tokens and components.
- Clear written and spoken communication and ability to influence without authority.
- Awareness of accessibility, performance, and English and Arabic localization.
Experience
- 5+ years in product design with at least two notable mobile app launches.
- Repeated 0 to 1 and 1 to n cycles from MVP to post-launch iterations.
- Work within lean cross-functional squads through delivery.
- Built or extended a design system adopted across features.
- Hands-on evaluative research or close partnership with research for quick tests.
- Shipped across iOS, Android, and responsive web with platform guideline fluency.
- Localization and accessibility exposure including right to left languages such as Arabic.
- Basic instrumentation and experimentation to learn from usage without heavy process.
- Domain familiarity in telco is a plus.
Skills
- Interaction design, visual design, and motion craft with attention to detail.
- Rapid prototyping, usability testing, and iteration based on evidence.
- Inclusive design practices and strong edge case thinking.
- Cross team alignment, scope shaping, and clear decision logging.
- Strong storytelling with live demos and crisp specs that reduce rework.
Competencies
Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, Level 3 for Band 4, Level 4 for Band 3.
- Think strategically (Level 3 of 5)
- Achieve tangible results (Level 4 of 5)
- Lead breakthrough change (Level 3 of 5)
- Exceed customer expectations (Level 3 of 5)
- Nurture, Inspire and Motivate (Level 3 of 5)
- Target win-win outcomes (Level 4 of 5)
Location
United Arab Emirates
